Terms of Service

1. The service

MoxDash is an online service, available at www.moxdash.com, that helps businesses plan, write and create social media content with the help of artificial intelligence, and, where supported, connect social channels to publish that content. Features vary by plan and may change over time.

2. Your account

You must provide accurate information when you create an account and keep it up to date. You are responsible for keeping your password secure and for all activity under your account. You must be at least 18 years old, or the age of majority where you live, and able to enter into a binding agreement. If you use MoxDash on behalf of a business, you confirm you are authorized to accept these terms for that business.

Tell us promptly at info@moxdash.com if you believe your account has been accessed without permission.

3. Acceptable use

You agree not to use MoxDash to create, store or share content that is unlawful, infringing, defamatory, deceptive, hateful, harassing, sexually explicit involving minors, or that promotes violence; to send spam or misleading advertising; to impersonate others; to violate the rules of any social platform; to interfere with or attempt to gain unauthorized access to the service or other accounts; or to reverse engineer, scrape or resell the service without our written permission.

We may remove content or suspend accounts that we reasonably believe violate these terms.

4. AI-generated content

MoxDash uses third-party artificial intelligence providers to generate text and images. AI output can be inaccurate, incomplete, similar to content generated for others, or unsuitable for your purposes. You are responsible for reviewing every post before you publish it and for making sure it is accurate, lawful and appropriate, including any claims about products, prices, health or offers.

We do not guarantee any particular results, reach, engagement or business outcome from using MoxDash.

5. Digital Twin

The optional Digital Twin feature creates a realistic digital version of a person from training video you provide, so you can reuse it in future videos. You may only create a Digital Twin of yourself, or of a person who has given you clear permission, and you must confirm your identity and authorization before training starts. Digital Twin videos are AI-generated and you must not use them to deceive, impersonate others or mislead viewers about who is speaking.

Setup is a one-time fee per person, shown before purchase. Videos made with a Digital Twin use your plan's AI video allowance; only successfully completed videos count. You can delete your Digital Twin at any time, which also asks our video provider to delete it.

6. Your content

You keep ownership of the business information, media and other material you provide, and, as between you and MoxDash, of the content generated for you, subject to the rights of any third parties and the terms of our AI providers.

You grant MoxDash a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, adapt and transmit your content only as needed to operate, secure and improve the service and to publish content to channels you choose to connect. You confirm you have the rights needed to grant this license.

7. Third-party services and social platforms

MoxDash relies on third-party services, including hosting, AI providers and, where you choose to connect them, social platforms such as Instagram, Facebook, TikTok, YouTube, LinkedIn, X and Google Business Profile. Your use of those platforms is governed by their own terms. Platform features, limits and availability are controlled by those platforms and may change or stop working at any time; some content, such as posts with licensed music or effects, may need to be finished inside the platform's own app. We are not responsible for third-party services.

8. Plans, fees and changes

Some features are available free of charge and others require a paid plan. Prices, included allowances and features are described on our website at the time you subscribe. When paid plans are available, fees will be billed through our payment processor on the terms shown at checkout, and you authorize those charges.

Monthly allowances reset each billing cycle. Unused posts, AI images and AI videos expire at the end of that cycle and do not roll over. At the start of the next billing cycle, your plan receives its normal fresh monthly allowances. Annual billing saves on price; allowances still reset monthly and do not accumulate for the year. The one-time Free Mox AI trial remains a lifetime benefit and does not reset monthly.

We may change prices or plans with reasonable advance notice; changes apply from your next billing period.

9. Termination

You may stop using MoxDash and request account deletion at any time by contacting info@moxdash.com. We may suspend or end your access if you breach these terms, if required by law, or if we discontinue the service. Sections that by their nature should survive termination, including content licenses needed to complete deletion, disclaimers and limitation of liability, will survive.

10. Disclaimers

MoxDash is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement and uninterrupted or error-free operation.

11. Limitation of liability

To the fullest extent permitted by law, MoxDash will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim relating to the service is limited to the greater of the amount you paid us in the twelve months before the claim or one hundred U.S. dollars. Some jurisdictions do not allow certain limitations, so these may not apply to you.

12. Changes to these terms

We may update these terms from time to time. We will post the updated version on this page with a new date, and for material changes we will give reasonable notice. Continuing to use MoxDash after changes take effect means you accept the updated terms.

13. Governing law

These terms are governed by the laws of the United States and the laws of the state in which MoxDash is operated, without regard to conflict-of-law rules, except where the law of your place of residence requires otherwise.

14. Contact

Questions about these terms? Email info@moxdash.com.